We handle thousands of enquiries each month, but you won't be treated like a number. For your convenience, you can quickly find help in our online Customer Service knowledge area or report an issue.

Phone - 1300 434 434

You can call us anytime on 1300 434 434 (24hrs, 7 days a week including Public Holidays).

You can speak to one of our Customer Service Officers by phone

• Monday - Thursday: 8am - 5.30pm Monday to Thursday
• Friday: 8am - 5pm on Friday. 

We have an after-hours service outside these hours and on public holidays for emergency situations.